Author: Monalisha Chowdhury
Abstract: This research paper investigates the role of emotional intelligence (EI) in enhancing employee well-being within the education sector, focusing on both teaching and non-teaching staff. Despite the recognized importance of EI in various professional environments, its impact in educational settings remains underexplored, particularly regarding job satisfaction, communication, and collaboration. The study employs a descriptive and correlational research design, utilizing a stratified random sample of approximately 50 employees from different educational institutions. Key variables assessed include emotional intelligence, well-being, gender differences, and the type of institution (government vs. private). The Schutte Self-Report Emotional Intelligence Test and the WHO-5 Well-Being Index are employed to gauge participants’ EI levels and well-being, respectively. Statistical analyses, including Pearson’s correlation coefficient and ANOVA, are conducted to explore the relationships and differences among the variables. The findings aim to fill gaps in existing literature by providing insights into the emotional competencies of educational employees, highlighting potential gender-based differences, and comparing EI and well-being levels across diverse institutional types. This research underscores the necessity for inclusive and context-sensitive approaches to understanding emotional intelligence in the education sector, ultimately contributing to the development of supportive work environments that enhance employee satisfaction and student outcomes.
Keywords: Emotional Intelligence, Employee Well-being, Education Sector, Gender Differences, Institutional Comparison.
Page No: 24-34
