Author: Dr. Arindam Pal
DOI Link: https://doi.org/10.70798/Bijmrd/04061003
Abstract: In recent years, mental health concerns among students have increased at an alarming rate, drawing serious attention from educators, policymakers, and researchers worldwide. Academic pressure, examination stress, social expectations, and uncertainty about future careers have significantly contributed to students’ psychological distress. In this context, digital peer support platforms have emerged as innovative, technology-driven psychosocial support mechanisms within educational settings. These platforms enable students to share experiences, provide emotional support, and foster mutual understanding through technology-mediated peer interactions.
This paper critically examines the role of digital peer support platforms in promoting student well-being by analyzing their opportunities and challenges. The study adopts a documentary research method followed by a qualitative analytical approach. Findings indicate that digital peer support platforms offer significant opportunities such as enhanced accessibility, reduced stigma through anonymity, increased social connectedness, support for inclusive education, and cost-effectiveness. These platforms are particularly effective for marginalized learners, students with disabilities, and those reluctant to seek traditional face-toface counselling services.
However, the study also identifies several challenges, including concerns regarding the quality and reliability of peer-provided support, lack of professional supervision, digital divide and equity issues, privacy and data security risks, and the potential for cyber bullying and negative online interactions. The paper concludes that while digital peer support platforms can effectively complement formal mental health services, they cannot replace professional psychological interventions for severe mental health conditions. The effectiveness of these platforms depends on ethical design, institutional oversight, peer training, and integration into comprehensive school mental health frameworks. When implemented responsibly, digital peer support platforms can serve as sustainable and inclusive strategies for enhancing students’ psychosocial well-being in contemporary educational environments.
Keywords: Digital peer support platforms; student well-being; opportunities; challenges; educational institutions.
Page No: 10-13