Author: Dhananjoy Kumar
DOI Link: https://doi.org/10.70798/Bijmrd/03030027
Abstract: Micro, Small, and Medium Enterprises (MSMEs) play a pivotal role in the Indian economy by fostering employment, innovation, and inclusive growth. However, employee job satisfaction within these enterprises remains underexplored, especially at the regional level. This study aims to assess the level of job satisfaction among employees working in MSMEs located in Ranchi, Jharkhand. Using a descriptive research design and structured questionnaires, primary data were collected from 150 employees across various MSME sectors. The study examines multiple dimensions of job satisfaction including work environment, compensation, job security, growth opportunities, work-life balance, and management practices. The findings reveal that while employees are generally satisfied with interpersonal relations and job security, they express significant dissatisfaction with career growth opportunities and remuneration. The study highlights a clear link between job satisfaction and employee retention, suggesting that improved HR practices are essential for MSMEs aiming to maintain a stable and motivated workforce. This research provides valuable insights for MSME owners, policymakers, and HR professionals in enhancing job satisfaction, thereby boosting productivity and organizational performance.
Keywords: Job Satisfaction, MSMEs, Employee Retention, HR Practices, Ranchi.
Page No: 260-268