Author: Mr. Libin. R, Dr. Anil Kumar. S. & Dr. Lancy D’Souza
DOI Link: https://doi.org/10.70798/Bijmrd/04042034
Abstract: The advancement of digital banking has significantly transformed financial services by providing speed, convenience, and accessibility. However, this digital transformation has also led to a rise in financial frauds, posing serious challenges to users. The present study aims to assess the level of awareness of financial frauds in the era of digital banking among employees. The study adopts a descriptive research design and collects primary data from employees working in various organizations through a structured questionnaire. The research evaluates employees’ awareness of common digital banking frauds such as phishing, online scams, identity theft, fake banking applications, and unauthorized transactions. It also examines their knowledge of preventive measures, cyber-security practices, and responses to fraud incidents. The findings reveal that while employees are generally aware of basic digital banking services, there are notable gaps in their understanding of sophisticated fraud techniques and security protocols. Factors such as educational background, digital literacy, frequency of digital banking usage, and participation in awareness programs significantly influence awareness levels. The study emphasizes the need for regular training sessions, awareness campaigns, and organizational initiatives to educate employees about emerging digital fraud risks. Enhancing awareness among employees is crucial for safeguarding personal and organizational financial assets. The study provides valuable insights for employers, financial institutions, and policymakers to strengthen fraud prevention and promote secure digital banking practices..
Keywords: Digital Banking, Financial Frauds, Digital Banking Frauds, Digital Fraud, Policymakers, Fraud Prevention, Secure Digital Banking.
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