Author: Bikram Sarkar
DOI Link: https://doi.org/10.70798/Bijmrd/04020042
Abstract : E-governance has emerged as a transformative instrument for enhancing administrative efficiency, transparency, and citizen-centric service delivery in rural India. In the context of West Bengal, the integration of digital technologies into governance mechanisms has significantly influenced rural transformation by improving access to public services, strengthening local institutions, and promoting socioeconomic inclusion. This article examines the role of e-governance initiatives in reshaping rural governance structures, focusing on key programs such as digital land records, online grievance redressal systems, and service delivery platforms at the grassroots level. It explores how these initiatives have contributed to reducing bureaucratic delays, minimizing corruption, and fostering participatory governance.
However, the study also highlights persistent challenges, including the digital divide, inadequate infrastructure, low digital literacy, and issues of accessibility among marginalized communities. Institutional constraints and resistance to technological change further impede the effective implementation of egovernance. By adopting an analytical approach, the article evaluates both the opportunities and limitations of e-governance in achieving sustainable rural development in West Bengal. It concludes that while egovernance holds immense potential for rural transformation, addressing structural and technological barriers is essential for ensuring inclusive and equitable development.
Keywords: E-Governance, Rural Transformation, West Bengal, Digital Divide, Good Governance.
Page No: 339-347